Mate Cards: These are closed-loop prepaid cards exclusive for buying goods and services on our CryptoMate website.
Purchase & Denomination: Mate Cards are available only through CryptoMate and select resellers, and they're always in USD. You can't buy a Mate Card with another Mate Card.
Payment Shortfall: If a Mate Card doesn't cover an order's full cost, you'll need to cover the difference with another accepted payment method or another Mate Card.
No Cashouts & Interest: Mate Card values can't be cashed out, repaid, or earn interest.
Usage: Add your Mate Card to your CryptoMate account (valued in USD) or use it directly for purchases. Once added, the balance is non-refundable and exclusive for CryptoMate shopping.
No Expiry: Mate Cards don't expire and can be applied to your CryptoMate account anytime.
Usage Limits:
- A Mate Card can hold a maximum credit of $1,000 USD.
- Your CryptoMate balance shouldn't exceed $10,000 USD. If currency fluctuations push it over, you'll either need to spend the excess or provide KYC details. Non-compliance might lead the Company to deduct up to $1,000 USD and send you a Mate Card of that value via email.
Card Security: After receiving your Mate Card, its safety is your responsibility. The Company isn't liable for lost, stolen, or damaged cards.
Product Restrictions: Some products, like those for cryptocurrency redemption, can't be bought with Mate Cards.
For comprehensive details, check the complete CryptoMate Terms and Conditions.