Validity:
6 Months to 12 Months
1. This is a Croma Gift Voucher (GV)/Gift Card (GC) and would only be accepted at listed Croma outlets, and on the Croma Website at www.croma.com.
2. The person with the GV/GC is deemed the beneficiary.
3. Once the GV/GC is issued, the company will not entertain any request from anybody for its cancellation.
4. Only 5 GV/GC can be redeemed on a Single Invoice on Croma.com.
5. Croma/Vouchagram are not responsible for lost, damaged, or stolen GV/GCs.
6. This is a one-time use GV/GC.
7. The Electronic Gift Vouchers cannot be reloaded.
8. No Credit note/Refund for the unused amount of the GV/GC will be given.
9 GV/GC CANNOT be revalidated once expired.
10. GV/GCs are non-refundable, may not be exchanged, transferred, or resold, and may not be redeemed for cash.
11. Any dispute needs to be referred to the Company and the company's decision shall be final.
12. The GV/GCs are subject to applicable laws. The company and GV/GC holder shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard.
13. Any dispute relating to the GV/GC shall be subject to the exclusive jurisdiction of courts in Mumbai.
14. Infiniti Retail Ltd shall be entitled to amend these terms and conditions from time to time. Any change in these terms and conditions can be viewed on our Website and/or at any of the Croma stores.
15. If the purchase value exceeds the value of the GV/GC, the differential amount of such purchase should be paid using the other modes of payment available on the website.
16. In case of Returns/cancellations of the redemption done via GV/GC, the refund of the same will be done to the effect of the value of the contribution of the GV/GC to the sale. The balance will be done via the contribution of the other respective payment modes to the sale. In the case of multiple products being purchased and a combination of the GV/GC and any other mode of payment being used to complete the transaction, the individual products being sold will get the assignment of the value of the GV/GC and any other mode of payment being used based on the tender percentage contribution in total order value. The refund will happen in the same percentage split per the original tender.
17. For any queries/issues related to GV/GC, raise a request at www.gvhelpdesk.com or contact any Croma store/check balance on www.croma.com or contact our Croma care at 186026627662 | 04046517910
