StayVista - B2B

StayVista is India’s leading lifestyle hospitality platform, offering curated villas, apartments, and unique stays designed for memorable getaways, celebrations, and meaningful experiences.

Steps to Redeem Gift Card on StayVista

• Visit Website
  Go to stayvista.com
   

• Search & Select Property

  • Enter your destination, dates, and guests

  • Browse and select your preferred villa
     

• Proceed to Booking

  • Click Book Now

  • Fill in guest details
     

• Reach Checkout Page

  • You’ll see the “Coupons and Offers” section (like in your screenshot)
     

• Switch to Gift Card Tab

  • Click on “Future Stay Voucher / Giftcard” (next to Coupon Code)
     

• Enter Gift Card Code

  • Input your voucher / gift card code

  • Click Apply
     

• Verify Discount Applied

  • Ensure the gift card value is deducted from total price
     

• Complete Payment

  • Pay the remaining amount (if any)

  • Confirm booking
     

• Booking Confirmed ✅

  • You’ll receive confirmation via email/WhatsApp 

Validity:

 1 Year

1. Issuance & Validity

• All Gift Cards are valid for 12 (twelve) months from the date of issuance.

• Gift Cards cannot be used after expiry and will not be extended, revalidated, or replaced.

2. Redemption

• Gift Cards may be redeemed only on the official StayVista website or mobile application.

• To redeem, the user must enter the Gift Card code in the designated “Gift Card / Voucher” section at checkout.

• Gift Cards must be applied prior to completing payment and cannot be applied retrospectively to confirmed bookings.

3. Usage & Applicability

• Gift Cards are valid for booking eligible properties and services available on StayVista.

• Gift Cards may be used for full or partial payment of a booking.

• Gift Cards are not redeemable for cash, refundable, or exchangeable for credit.

4. Partial Usage & Balance

• If the booking value exceeds the Gift Card amount, the balance must be paid using available payment methods.

• If the booking value is lower than the Gift Card amount, the remaining balance shall be retained and may be used for future bookings within the original 12-month validity period.

• No cash refunds or credits shall be provided for any unused balance.

5. Combination with Offers

• Gift Cards cannot be combined with other promotional offers, including coupon codes or bank discounts, unless explicitly stated otherwise by StayVista.

• StayVista reserves the right to determine offer eligibility and stacking rules at its sole discretion.

6. Cancellation, Modification & Refunds

• All bookings made using Gift Cards shall be subject to StayVista’s standard cancellation and modification policies.

• In case of cancellation:

  • The portion paid using the Gift Card will be credited back to the same Gift Card, subject to its original 12-month validity period (no extension).

  • Any additional payment made via other methods will be refunded to the original payment source.

• If the Gift Card has expired at the time of cancellation, the refunded amount shall not be reinstated.

7. Transferability

• Gift Cards are transferable and can be used by any person in possession of the valid Gift Card code.

• StayVista shall not be responsible for unauthorized use if the Gift Card code is shared or compromised.

8. Restrictions

• Gift Cards cannot be used for:

  • Security deposits

  • On-property payments (unless explicitly enabled)

• Additional restrictions may apply based on specific properties, dates, or promotions.

9. Fraud, Misuse & Cancellation

• StayVista reserves the right to:

  • Cancel any Gift Card or booking in case of suspected fraud, misuse, or violation of these Terms

  • Withhold benefits where misuse is identified

10. Limitation of Liability

• StayVista shall not be liable for:

  • Lost, stolen, or unauthorized use of Gift Cards

  • Any technical issues affecting redemption

• Gift Cards are provided on an “as is” basis without warranties of any kind.

11. Amendments

• StayVista reserves the right to modify these Terms & Conditions at any time without prior notice.

• Updated terms will be effective upon publication on the platform.

12. Governing Law & Jurisdiction

• These Terms & Conditions shall be governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.