Welcome to the most thoughtful way to gift something extra-special to someone special. With The Collective’s e-gift cards, you are gifting someone the freedom of choice. They can treat themselves to apparel or accessories from the some of the world’s finest luxury brands – and can pick exactly what they want.Choose The Collective’s e-card, every time you want to make someone’s day with a #NoOrdinaryGift.
Once customer receives the 16-digit E-gift card number and 6-digit PIN. As shown in below screenshot. Below are the steps to redeem in thecollective.in website.
Step 2: If he is an existing customer they should login with e-mail ID / mobile number if he is a new customer they have to create an account.
Step 3: Once customer logged-in they will land on below page. And they should click on button which is on right hand side “ADD GIFT CARD”
Step 4: Once click of “ADD GIFT CARD” button a pop-up will appear where customer should enter the 16-digit e-gift card number and 6-digit PIN and click on “ADD TO ACCOUNT” button
Step 5: Once the card is validated, the amount will be added to American Eagle Credits which indicates the E-gift card redemption is successful
Step 6: Finally, customer can use this credits in checkout summary page in “APPLY COUPONS & PROMOTIONS” section.
Redemption Steps at Store
Step 1: Customer visit The Collective, Hackett London, Ted Baker, Fred Perry stores in India
Step 2: Customer completes shopping and proceeds to billing
Step 3: Customer presents e-gift card code (card no and Pin) to Cashier
Step 4: Cashier punches in bill
Validity:
6 Months
This E- Gift Card is redeemable on all merchandise at thecollective.in and all exclusive The Collective stores across India (https://www.thecollective.in/storelocator)
This E- Gift Card can be redeemed just once.
This E- Gift Card holds no value until activated with a minimum purchase.
There is no extra fee to obtain this card.
This e-gift card is valid for period of 6 months from date of activation.
Please present the print out of this E- Gift Card to the customer relationship officer prior to billing or when you want to redeem the card when shopping from stores.
Please use the card number and PIN for the E-Gift Card when shopping online.
This card is not redeemable for cash or credit.
In case of a damaged card, a new card will be issued and loaded with the remaining value only after proof and authenticity is presented to any of above mentioned stores.
If a card is lost or stolen neither will a new card be issued nor will the money be reimbursed in any manner.
E-Gift Cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours.
