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How much is Shop delivery and are customs included?

阅读约 2 分钟发布于 2026年10月5日

Delivery is charged separately, once per parcel, and is calculated at checkout from your address. Import charges are not included: the recipient pays any customs fees, duties or taxes.

The product price does not include delivery. Delivery is charged separately, once for the whole parcel, and you see its price before you pay.

01Where you see the delivery price

On the product page
choose your country under Ship to. Each delivery option shows its price. This is an estimate for the product and quantity shown.
At checkout
after you choose or add an address, Shipping speed lists the methods with their final prices for your address. Pick one. The order summary then shows a Shipping line.
In the cart
a shop item shows its shipping once chosen, or Free shipping when the method costs nothing.

02Why the price can change between the product page and checkout

The product page estimates delivery for one product and a country. Checkout calculates it for the whole parcel and your full address. Adding items or changing the address changes the price.

03Customs, import duties and taxes

Import charges are not included. The product price and the delivery price do not cover customs fees, import duties or local taxes, and the site does not collect them. If your country charges them on a parcel from abroad, the recipient pays them, usually to the carrier or the customs office. Whether charges apply depends on your country's rules and the value of the parcel.

04Payment fee

Any payment fee for the method you choose is shown in the order summary before you pay. It is separate from delivery.

05If that did not work

If no delivery option appears for your address, or the price looks wrong, see How do I contact support? and include the product, the destination country and postal code.

06Related articles

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