How do I redeem a PlayStation gift card?

Redeem the code in PlayStation Store under Redeem Code, on a PlayStation account whose country or region matches the card. The value is added to your PlayStation wallet.

01Before you start

• Check the country or region of your PlayStation account. PlayStation says the code must be for the same region as your account.
• Sign in to the account that should receive the value. PlayStation does not transfer funds between accounts.
• Copy the code from your order page with the Copy button. PlayStation Store codes have 12 digits.

02In a web browser

1. 1Go to PlayStation Store on playstation.com and sign in.
2. 2Select your profile at the top of the screen.
3. 3Select Redeem Code from the drop-down menu.
4. 4Enter the 12-digit code and select Continue.

03On a PS5 console

1. 1Go to PlayStation Store and press the triangle button to open the menu.
2. 2Select the More option (three dots), then Redeem Code.
3. 3Enter the 12-digit code and select Redeem.

04On a PS4 console

1. 1Go to PlayStation Store, scroll to the bottom of the sidebar and select Redeem Codes.
2. 2Enter the 12-digit code and select Continue, then confirm.

05In PlayStation App

1. 1Select the PS Store icon, then the menu icon at the right side of the screen.
2. 2Select Redeem Code.
3. 3Enter the 12-digit code and select Continue.

06If that did not work

• A region message: your PlayStation account is in a different country or region from the card. See Why can I not use my gift card in my country?.
• Invalid code: copy it again from your order page and check all 12 digits. See My gift card code is not working.
• Already redeemed: a code can be used once. Check your transaction history in PlayStation's Account Management first. See My gift card code says it was already redeemed.

07Related articles

• How do I redeem a gift card?
• My gift card code is not working
• Why can I not use my gift card in my country?
• How do I activate a game on PlayStation, Xbox or Nintendo?