Your code is on your order page. Open it from Orders in your account or from the link in your order email, then select Show codes. Codes are shown for 90 days.
Your code is shown on your order page. Every digital item is delivered there, and the order email links back to it.
01Open your order page
02Show and copy the code
- 1On the order page, find the item.
- 2Select Show codes if the codes are hidden.
- 3Select Copy next to the Code. If the item also has a PIN or a Serial, copy those too.
- 4On a completed order with several codes, you can select Copy all codes.
03If you see a claim button instead of a code
Some gift cards are delivered through a claim step:
- 1Select Claim your gift card. For some other products the button reads Claim your code.
- 2When "Your gift card link is ready" appears, open the link to get your gift card.
The link is your gift card. Treat it like cash and do not share it. See What is a claim link and how do I use it?.
04What other products show
05Why can I no longer see my code? The 90-day rule
For security, codes and claim links are shown for 90 days after the order date. After that, the order page still opens, but the codes and claim links are hidden.
Redeem codes soon after delivery, or store them somewhere private. Showing an old order again does not extend a brand's own expiry date.
06If that did not work
- The page says the code will appear once your order is fulfilled: the order is still being prepared. See I paid but have not received my order.
- "Preparing your gift card": see My gift card claim page says Preparing.
- The code is shown but does not work: see My gift card code is not working or My game key is not working or was already used.
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