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This is a Muthoot Exim GV/GC (Gift Voucher/Gift Card) and will be accepted only online on the website at https://buygold.muthoot.com.
1. This is a Muthoot Exim GV/GC (Gift Voucher/Gift Card) and will be accepted only online on the website at https://buygold.muthoot.com.
2. The person having the GV/GC is deemed to be the beneficiary.
3. GV/GC CAN be clubbed with existing offers.
4. A maximum of 5 GV/GCs CAN be used in one bill.
5. Once the redemption request is received by the merchant, the following timelines shall apply for dispatch of the products to end customers:
* If the product selected by the end customer is gold or silver coins, the same shall be dispatched within 10 days.
* If the product selected by the end customer is gold jewelry or silver articles, the same shall be dispatched within 15 days.
6. This is a one-time use GV/GC. The remaining balance in the GV/GC will be forfeited once the card is redeemed.
7. The GV/GC is redeemable on all articles available on the mentioned official website.
8. The GV/GC is redeemable only for the assigned value.
9. The GV/GC is not a legal tender or replacement for a debit/credit card.
10. GV/GCs are non-refundable, non-transferable, may not be exchanged or resold, and may not be redeemed for cash.
11. The GV/GC CANNOT be revalidated once expired or canceled under any circumstances.
12. No replacement or compensation is permissible for lost or stolen GV/GCs.
13. The differential amount shall be paid by the user through online mode if the value of the product purchased is more than the GV/GC value.
14. The user shall produce valid government ID proof while collecting the product. The product will be delivered to the right owner only after verifying the photo ID.
15. Muthoot reserves the right to change, cancel, amend, renew, or update the terms and conditions at any time as per company policy without prior notice.
16. For any queries/issues related to GV/GC, raise a request at www.gvhelpdesk.com.
