How do I check a game platform and region before buying?

Every game page states the Platform the key is for and the Region it is made for. When a key has country limits, the page also lists the countries. Check all of this before paying.

01Where to look

1. 1Open the product page and find the details list.
2. 2Platform names where the key is activated, for example Steam, PlayStation 5, Xbox Series X|S, Switch, Epic Games, Origin / EA app, Ubisoft, GOG.com or Battle.net.
3. 3Region names the area the key is made for. Worldwide means the catalogue lists no regional limit.
4. 4In the purchase panel, the line Can be activated in repeats the region.
5. 5When a key has country limits, the next line says Cannot be activated in or Can only be activated in a number of countries. Select View list to see them.
6. 6Read the Activation details tab, when the product has one, for any extra condition.

02How to read it

A country name,

for example United States: the key is made for that country.

A group of countries,

for example Europe, Asia or Latin America: open View list when the page shows it, and check whether your country is included or excluded.

The country list is what counts.

If your country is under Cannot be activated in, or missing from Can only be activated in, do not buy that product.

A label you do not recognise

do not guess. Ask support before buying.

03Before paying

• Compare the region with the country of your account on the platform.
• For console games, compare it with the country of your PlayStation, Xbox or Nintendo account.
• If you are buying for someone else, check their account's country.

04If that did not work

• You already bought a key for the wrong region or platform: see I bought the wrong product or region. Can I get a refund?.
• The region matches but the key is rejected: see My game key is not working or was already used.

05Related articles

• Game keys, accounts, gifts and top-ups: what is the difference?
• My game key is not working or was already used
• How do I activate a game key on Steam?
• I bought the wrong product or region. Can I get a refund?