Can I change the email on my account?

You cannot change an account email yourself in Settings. Contact support from your current email and we will help you.

Not by yourself. Your profile shows your email but does not let you edit it. Our support team can help you change it.

01What to do

1Contact support through the support chat while signed in, or email [email protected] from the email address that is on the account now.
2Tell us the new email address you want to use.
3We will ask you to confirm that the account is yours before anything is changed.

The new address must not belong to another KryptoMate account. Two accounts are never merged.
If you sign in with Google or Apple, the account's email is the one from that sign-in and it cannot be changed.
Changing the email on your account is different from a typing mistake in the email of a single guest order. For that, see I entered the wrong email at checkout.
If your account has no email at all, you can add one yourself. See How do I add an email to my account?

Important: never send your password, verification codes, wallet seed phrase or private keys. We will never ask for them.

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