How do I activate a subscription code or gift link?

Subscription products sold under Games are delivered as a key, a link or an account. Each product has its own conditions. They are written in the product name and in the Activation details tab, so read both before you buy.

01Check before buying

• Conditions in the name. If the name states a condition, such as new accounts only, a region or a trial, the product works only under that condition.
• Region. Check Region, and the Can be activated in line in the purchase panel. If the page shows a country list, select View list.
• Form. A key, a gift link and an account are used differently. See Game keys, accounts, gifts and top-ups: what is the difference?.
• Where it is activated. The Activation details tab says whether activation happens in a program, in an app or on a website, and on which devices. If the page does not name your device, ask support before buying.

02Activate a gift link

1. 1Open your order page and copy the link.
2. 2Sign in to the service with the account that should receive the subscription.
3. 3Open the link and follow its prompts.
4. 4If the product's instructions name a particular app or device, open the link there.

03Activate a key

1. 1Open your order page and select Show details to read the product's instructions.
2. 2Open the program, app or site the instructions name, and sign in to your account with that service.
3. 3Copy the key from the order page with Copy and enter it where the service asks for it.

04If that did not work

• The service says you are not eligible: compare your account with the conditions in the product name, for example new accounts only.
• The key is not accepted on your device: compare your device with the Activation details tab. If the page did not state the device, contact support.
• The link opens but nothing is added: check that you are signed in to the right account, in the app or device the instructions name.
• Invalid or already used: see My game key is not working or was already used.

05Related articles

• Game keys, accounts, gifts and top-ups: what is the difference?
• I bought a game account. How do I use it?
• My game key is not working or was already used
• How do I check a game platform and region before buying?