Go to Settings, then Security, select Turn on next to Two-factor authentication, scan the QR code with an authenticator app and enter the 6-digit code.
Two-factor authentication (2FA) adds a second step when you log in with your password: a 6-digit code from an authenticator app on your phone. You turn it on in Settings, under Security.
01Before you start
You need your phone and about two minutes. KryptoMate uses authenticator apps only. Codes are not sent by SMS.
02Steps
- 1Sign in and open Settings, then Security.
- 2Next to Two-factor authentication, select Turn on.
- 3Choose your phone, iPhone or Android, and select Continue.
- 4Pick one of the authenticator apps shown, for example Google Authenticator or Microsoft Authenticator, and install it. On an iPhone with iOS 18 the built-in Passwords app also works. If you have an app already, select I already have one.
- 5In the app, add an account and scan the QR code on the screen. If you cannot scan, type the setup key instead. Then select I've scanned it.
- 6Enter the 6-digit code the app shows for KryptoMate and select Turn on two-factor.
03What to expect
- From now on, after your email and password, you are asked for a code from the app. The code changes every 30 seconds.
- KryptoMate does not give backup codes. Keep access to your authenticator app.
04Turn it off
- 1Go to Settings, then Security.
- 2Next to Two-factor authentication, select Turn off and confirm.
Signing in then only needs your password. You can turn it on again at any time. You will scan a new code.
Important: getting a new phone? Turn two-factor off here first, then set it up again on the new phone. Without the app you will need help from support to get back in.
05If that did not work
If the code is refused or you no longer have the app, see I lost access to my authenticator app.