Hotpoint Appliances Ltd

Terms and Conditions

1. We do not offer refunds, cancellations or exchanges for any issued e-Gift Card
2. This eGift Card is only valid for 12 months from the date of purchase
3. This eGift Card is not exchangeable for cash or store credit
4. This eGift Card may not be used to buy other cards or combined with any other offers unless approved by merchant
5. Neither the issuer nor vendor is responsible for any lost, destroyed or stolen eGift Cards or use without your permission. If you suspect that someone has copied or stolen your eGift Card, contact Customer Support immediately
6. eGift Card terms and conditions are subject to change. The latest terms are as seen here for this eGift Card at the time of redemption
7. eGift Card will be sent within 24 hours to the email you have provided
8. If the eGift Card is not received, please contact Customer Support. Please refer to your order number or provide your email address. We are not responsible for eGift Card that is undeliverable or not received due to your failure to enter an accurate email address for the recipient at the time of redemption
9. Refer to the Terms and Conditions of this program for the Limitation of Liability and Disclaimer of Warranty
10. Refer to the Program Terms and Conditions for the Privacy Policy
11. Participating Venues / Redemption: eGift Card is redeemable at any Hotpoint Appliances stores within Kenya Only.
12. The voucher cannot be exchanged/refunded/cancelled once issued.

How to redeem: Please present this eGift Card or the printed copy of your email at the merchant at any of the above locations before the Expiry date indicated on the eGift Card