Ana içeriğe geç

Flights & hotels

Booking flights and hotels, tickets and confirmations, changes and cancellations.

11
Diğer tüm makaleler
04Where is my e-ticket and booking reference?After payment, the order page shows your Booking reference and e-ticket numbers once the airline issues them, and they are emailed to your contact email.9 görüntülenme5 Eki 202605The airline changed or cancelled my flight. What now?Check the new times against your plans, then contact support with your booking reference to ask what the airline offers: another flight or a refund.7 görüntülenme5 Eki 202606How do I cancel a hotel booking?Open the booking, go to Policies and select Cancel booking. The page shows your refund before you confirm. What you get back depends on the rate's cancellation terms.6 görüntülenme5 Eki 202607What do I pay at the hotel?Only what is marked at the hotel on the rate, or Due at property on your booking. That amount is paid to the hotel and is not included in your KryptoMate total.6 görüntülenme5 Eki 202608What do flight fare rules, baggage and seats mean?Each fare shows its baggage, change and refund rules before you pay. Seats and extra bags are offered under Extras only where the airline sells them with that fare.5 görüntülenme5 Eki 202609What name should I enter for a flight passenger?Enter each traveller's first and last name exactly as on the passport or travel document, with the right date of birth and nationality.5 görüntülenme5 Eki 202610Why does my flight fare say it has expired?Airline prices are only held for a short time. When the hold ends, search again to see the current price. The message says nothing was charged.5 görüntülenme5 Eki 202611Where is my hotel confirmation and how does check-in work?Your order page shows the Confirmation ID, check-in and check-out times and the hotel's contact once the hotel confirms. The confirmation is also emailed to you.5 görüntülenme5 Eki 2026
Eşleşen bir şey yokBaşka kelimeler deneyin veya filtreyi temizleyin.

Aradığınızı bulamadınız mı?

Destek ekibimiz sohbet ve e-posta üzerinden yanıt verir.

[email protected]