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Mobile top-up & bills

Sending phone credit, paying bills, and what to do if a top-up does not arrive.

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0139 vuesHow do I send a mobile top-up?Open Mobile, choose the country, enter the mobile number, confirm the operator, pick an amount and pay. You need only the phone number.Lire0214 vuesHow long does a mobile top-up take?Delivery is usually instant, but it might take 0–24 hours in rare cases. The order page shows Delivered when the top-up has been sent.Lire0311 vuesI sent a mobile top-up to the wrong numberA top-up applied to a wrong number you entered cannot be reversed and is not refundable under the Refund Policy. Contact support at once in case it has not been sent.Lire
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04How do I use a top-up voucher or PIN code?A PIN voucher is a code you enter yourself, in the way its provider describes. It is emailed to you and shown on your order page.11 vues5 oct. 202605How do I pay a bill with crypto?Open Mobile, choose the country and a type such as Internet, Utilities, Television or Transportation, pick the provider, enter the account number and amount, and pay.6 vues5 oct. 202606My mobile top-up has not arrivedCheck that the order is paid and the item shows Delivered, that the number and operator are right, and the phone's balance. If it is still missing, contact support.6 vues5 oct. 202607How do I enter the phone number and choose the operator?Choose the number's country first, then type the number without the country code. The site checks the length and detects the operator, which you can change.4 vues5 oct. 202608Why is mobile top-up not available in my country?It means no operator for that country, or for that type of top-up, is offered at the moment. Try the other top-up types, or tell support what you need.3 vues5 oct. 2026
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