Aller au contenu principal
Rechercherdes cartes cadeaux Steamdes vols pour Londresune eSIM pour le Japondes recharges PlayStationdes cartes cadeaux Steam⌘KDemander à l’IA
VPN
Connexion

Wallet, points & coupons

Your Mate Wallet, vouchers and Mate Balance Cards, points and coupon codes.

12
0169 vuesWhat is the Mate Wallet?The Mate Wallet is a US dollar balance in your KryptoMate account. Add funds with crypto or a voucher, then use the balance to pay for orders.Lire0216 vuesCan I withdraw my Mate Wallet balance?The site has no withdraw function. Your Mate Wallet balance is for purchases on KryptoMate, so add only what you plan to spend.Lire0316 vuesHow do Prize Races work?A Prize Race is a timed campaign that ranks signed-in customers by their qualifying completed orders. The Deals page shows whether a race is live, with its dates and prize.Lire
Tous les autres articles
04How do points work?You currently earn 1 point for every $1 on qualifying orders of $5 or more made while signed in. After 72 hours, points can be turned into Mate Wallet credit.14 vues5 oct. 202605How do I use a coupon code?Sign in, go to checkout, select Add a coupon code in the order summary, type the code and select Apply before you pay.14 vues5 oct. 202606How do I add funds to my Mate Wallet?Open Wallet, select Add funds, enter an amount from $5 to $2,000, choose USDT or USDC and a network, and send the exact amount shown in one transfer.8 vues5 oct. 202607How do I pay with my Mate Wallet balance?At checkout, switch on Mate Wallet. If your balance covers the order, you pay from it in one step; if not, it is used first and you pay the rest another way.8 vues5 oct. 202608How do I redeem a voucher or Mate Balance Card?Sign in, open Wallet, select Redeem voucher, paste the 12-character code and confirm. The value is added to your Mate Wallet balance.7 vues5 oct. 202609My wallet top-up was not creditedCheck the status of the top-up. Amount mismatch, Expired and Failed are not credited automatically: contact support with your transaction hash.5 vues5 oct. 202610Why did I not get points for my order?Points are added when an order is completed, only for signed-in orders of $5 or more, and they stay pending for 72 hours before you can redeem them.5 vues5 oct. 202611Why is my coupon code not working?A coupon is refused when it has expired, was already used, does not fit your order or region, or is limited to another payment method. Find your message below.4 vues5 oct. 202612How do I redeem my points?Open Points in your account, select Redeem for wallet credit, enter how many points to redeem and submit. Once processed, the credit appears in your Mate Wallet.2 vues5 oct. 2026
Rien ne correspond iciEssayez d'autres mots ou effacez le filtre.

Vous ne trouvez pas ce que vous cherchez ?

Notre équipe d’assistance répond par chat et par e-mail.

[email protected]