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Account & security

Sign up, sign in, passwords, two-factor authentication, passkeys and keeping your account safe.

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04How do I save items to my wishlist?Sign in and select the heart on a gift card, game or eSIM. Saved items are listed under Wishlist in your account.11 visualizações5 de out. de 202605How do I sign out of all devices?Go to Settings, then Security, and select Sign out all under Sign out everywhere. Every browser and phone is signed out, including the one you are using.10 visualizações5 de out. de 202606I cannot log in to my accountMost sign-in problems are a wrong password, an unverified email, too many attempts, or an account that was created with Google, Apple or an exchange.9 visualizações5 de out. de 202607How do I add an email to my account?If you signed in with an exchange or a wallet, open Settings, then Profile, type your email under Add your email, and confirm the 6-digit code we send you.9 visualizações5 de out. de 202608How do I turn on two-factor authentication (2FA)?Go to Settings, then Security, select Turn on next to Two-factor authentication, scan the QR code with an authenticator app and enter the 6-digit code.9 visualizações5 de out. de 202609How do I stay safe from scams?Treat every code like cash, pay only on the payment screen of your own order, and never share passwords, verification codes or seed phrases with anyone.9 visualizações5 de out. de 202610I did not get my verification codeCheck your spam folder and the spelling of your email, then select Resend code when it becomes available. Each code works for a few minutes only.7 visualizações5 de out. de 202611How do I log in?Select Sign in, enter your email, then your password. You can also continue with Google, Apple, Binance, Facebook or a TON wallet, or use a passkey.6 visualizações5 de out. de 202612How do I change my password?Go to Settings, then Security, select Change next to Password, enter your current password and choose a new one.5 visualizações5 de out. de 202613How do I log in with a passkey?Add a passkey in Settings, then Security. After that, enter your email at log in and choose Log in with passkey to use Face ID, Touch ID or Windows Hello.5 visualizações5 de out. de 2026
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