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Games & game top-ups

Game keys, platforms and regions, activation, pre-orders and top-ups by player ID.

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0118 viewsI bought a game account. How do I use it?An account product gives you the login details of a new account that holds the content. Sign in with them, and do not add a payment method or change its region.Read0210 viewsHow do I activate a Windows or Office key?Enter a Windows key during setup, or under Settings, System, Activation, Change product key. Each software page states its edition, region and conditions.Read039 viewsHow do I activate a game key on Steam?In the Steam app, open the Games menu, choose Activate a Product on Steam and enter the key. Gift links and account products are used differently.Read
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04My game key is not working or was already usedCheck the platform, the region and that you copied the whole key. If the platform still says invalid or already used, send us a screenshot of the error.9 views5 Oct 202605How do I check a game platform and region before buying?Every game page lists Platform and Region, and shows the countries where the key can or cannot be activated. Check both before paying.8 views5 Oct 202606Why does my DLC not work?DLC is extra content for a game, not the game itself. It needs the base game on the same platform and account, and its key must match your region.8 views5 Oct 202607Game keys, accounts, gifts and top-ups: what is the difference?A key is a code you activate on a platform. An account is a new login that holds the game. A game top-up is credit sent to your player ID, with no code.7 views5 Oct 202608How do I buy a game key?Open Games, find the game, check Platform and Region on its page, then select Buy now. The key appears on your order page, and the order email links to it.7 views5 Oct 202609How do I activate a game on PlayStation, Xbox or Nintendo?Redeem a PlayStation code under Redeem Code in PlayStation Store, an Xbox code under Redeem in the Store, and a Nintendo code under Enter Code in Nintendo eShop.7 views5 Oct 202610How do I activate a key on Epic Games, EA app, Ubisoft or GOG?Redeem the key in the launcher named under Platform: Redeem Code in Epic Games, Key/Code Activation in Ubisoft Connect, gog.com/redeem for GOG, and the EA app for EA.7 views5 Oct 202611How do game pre-orders work?A pre-order is a game that is not released yet. Its page shows the release date and the days remaining, and the key is sent on release.7 views5 Oct 202612How do I activate a subscription code or gift link?Read the product name and its Activation details tab first: they state the conditions, the region and where the code or link is activated.7 views5 Oct 202613How do I buy a game top-up with my player ID?Open Game top-up, choose the game and the country of your game account, pick a package, enter your player ID and pay. The credit is sent to that ID.5 views5 Oct 2026
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