Getting started

What KryptoMate is, where it works, buying with or without an account, and how to reach support.

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0176 viewsWhat is KryptoMate and what can I buy?KryptoMate is an online store where you pay with crypto for gift cards, games, eSIMs, mobile top-ups, flights, hotels and more.Read 0226 viewsHow do I contact support?Open the support chat on any page and choose Send us a message, or email [email protected]. Include your order number and the email used for the order.Read 0320 viewsHow do I use KryptoMate inside an exchange or wallet app?KryptoMate also runs as a mini-app inside some exchange and wallet apps. There you pay with that app's own payment method and get your order the same way.Read

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04Do I need an account to buy?No. You can check out as a guest with a name and an email address. An account adds the Mate Wallet, points, a wishlist and your order history.16 views5 Oct 2026 05How do I install KryptoMate as an app on my computer?In Chrome or Edge, use the Install app link at the bottom of the site. In Safari on a Mac, choose File, then Add to Dock.15 views5 Oct 2026 06Where is KryptoMate available?KryptoMate is an online service, but each product is made for a specific country or region, so always check the product page before you pay.12 views5 Oct 2026 07How do I change the language or appearance?Use the Language menu at the top of the site to pick one of 14 languages, and the light and dark switch next to it to change the appearance.12 views5 Oct 2026 08Where do I see my notifications?Sign in and select the bell at the top of the site, or open Notifications in your account, to see updates about orders, payments, your wallet and offers.10 views5 Oct 2026

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